New Starbucks training manual promotes 'becoming color brave,' speaking to customers 'one human to one human'
A 68-page guidebook and more than a dozen pre-recorded videos made up the majority of Starbucks’ hours-long training session on Tuesday.
Wednesday, May 30, 2018
New Starbucks training manual promotes 'becoming color brave,' speaking to customers 'one human to one human'
New Starbucks training manual promotes 'becoming color brave,' speaking to customers 'one human to one human'
A 68-page guidebook and more than a dozen pre-recorded videos made up the majority of Starbucks’ hours-long training session on Tuesday.
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